DHL
Damage management keeps fleet like new at lower cost
DHL has grown to become a global organisation with more than 250 aircraft, 15,000 vehicles and over 65,000 employees in 228 countries. Following the successful implementation of the new corporate identity to their vehicle fleet, the task was to ensure that the image of DHL was maintained during the working life of the vehicles.
The development and implementation of a damage management system was delivered within a five month period and has achieved considerable cost savings through improved workflow, supplier management and reporting. The VIM Group also established and operates a full service desk manned by experts who both assess the damage and manage the repair process. Protecting the corporate identity is a key role and ensures that the vehicle fleet remains a respectable carrier of the DHL brand.
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